Clay expands and contracts when it is heated or cooled. If this happens suddenly, it can cause the ceramic to crack or even shatter. Subjecting a delicate piece to extreme changes in temperature should be avoided.
keep your ceramics happy and enjoy your pieces for a lifetime!
Our pieces are designed to be used and cherished every day. They are safe to be put in the dishwasher for ease of use. Since most of the pieces are accented using 24 ct. gold, it is not advisable to use them with a microwave or an oven. As each piece is handmade, with many hours of work put into them, we ask that you treat them with care.
Here are some tips to help keep your ceramics happy and enjoy your pieces for a lifetime.
wear and tear
Light staining may occur during the life cycle of our products. Stains usually disappear when washed with a slightly abrasive sponge or in the dishwasher, however, this is not guaranteed.
The pieces accented with 24ct gold will fade over time with frequent washing. We suggest avoiding the use of an abrasive sponges as well as avoiding hard scrubbing to preserve the gold lustre.
While robust and designed for everyday use, ceramics are not indestructible and must be handled with care. They will break if dropped, hit against hard objects or affected by thermal shock.
We do not take liability for accidental breakage or reasonable wear and tear.
Each piece is handcrafted and small surface imperfections can be expected. We believe this adds to their individual character and is something to be treasured.
If you believe your product has a manufacturing fault, please get in touch via firstname.lastname@example.org.
Once a ceramic object is broken it cannot be repaired to its original condition.
If broken, the use of adhesives to fix can be toxic when ingested. Therefore, we strongly recommend advise against it.